Shipping policy
SHIPPING POLICY
Last Updated: October 8, 2026
At CarryVault, we aim to make delivery simple and convenient. We offer free worldwide shipping on eligible orders.
FREE WORLDWIDE SHIPPING
CarryVault currently offers:
FREE WORLDWIDE SHIPPING
There is no standard shipping charge for eligible orders during checkout unless a specific product or promotion states otherwise.
DELIVERY TIME
Our estimated delivery timeframe is:
7–10 business days
Delivery estimates begin after your order has been processed and dispatched.
Please note that estimated delivery times are provided as a general guide and are not guaranteed delivery dates.
ORDER PROCESSING
Orders are generally processed after successful payment confirmation.
Processing time may vary depending on order volume, product availability, weekends, holidays or other operational circumstances.
You will receive available order and shipping updates using the contact information provided during checkout.
TRACKING
Where tracking information is available, it may be provided after your order has been dispatched.
Tracking updates may take some time to appear after the carrier receives or scans the shipment.
Please ensure that your email address and delivery information are accurate when placing your order.
WORLDWIDE DELIVERY
CarryVault ships to customers in many locations worldwide.
However, availability may vary depending on destination, carrier service, customs requirements and local restrictions.
If your destination cannot be serviced, we will contact you using the information associated with your order.
CUSTOMS, DUTIES AND TAXES
International shipments may be subject to customs procedures, import duties, taxes or other fees imposed by the destination country.
Where applicable, these charges may be the responsibility of the recipient unless otherwise stated at checkout or required by applicable law.
CarryVault does not control customs processing times or charges imposed by local authorities.
DELIVERY DELAYS
Although most orders are expected to arrive within the estimated 7–10 business day timeframe, delays may occur due to:
• Customs processing
• Carrier disruptions
• Weather conditions
• Public holidays
• Incorrect or incomplete address information
• High shipping volume
• Transportation interruptions
• Events outside our reasonable control
A shipping delay does not automatically mean that an order has been lost.
WRONG OR INCOMPLETE ADDRESS
Customers are responsible for providing a complete and accurate shipping address.
If an order has not yet shipped and you notice an address error, contact us immediately at:
support@carryvault.online
We will make reasonable efforts to assist, but we cannot guarantee that an address can be changed after an order has entered the shipping process.
LOST OR DAMAGED SHIPMENTS
If your package appears to be lost or arrives damaged, please contact us with your order number and relevant details.
We may request photographs, tracking information or other information needed to investigate the issue.
We will work with the customer and shipping provider toward an appropriate resolution.
CONTACT
For shipping questions:
Email: support@carryvault.online
Phone: +1 (646) 281-1019
CarryVault
436 Wells Ave N
Renton, WA 98057
United States